Last Updated: February 27, 2026
This Privacy Policy describes how Nana's Care Team ("we", "us", "our") collects, uses, and shares information when you use our mobile application and website (collectively, the "App").
Key Point: We do NOT sell your personal information or health data to any third party.
When you use Nana's Care Team, you may provide:
Account Information:
Care Recipient Information:
Care Team Information:
We may automatically collect:
We use the information we collect to:
We do NOT:
Your data is stored securely using:
| Service | Purpose | Location |
|---|---|---|
| Supabase | Database | United States |
| Netlify | Web hosting | United States |
| Stripe | Payment processing | United States |
We implement reasonable security measures including:
Each care team's data is isolated. Users can only access data for care teams they belong to.
Information you enter may be visible to other members of your care team that you have invited.
We share data with service providers who help us operate the App:
These providers are contractually obligated to protect your data.
We may disclose information if required by law, court order, or governmental regulation.
We do NOT sell your personal information or health data to any third party.
You can access and update your information within the App at any time.
You may request deletion of your account and data by contacting support@aspenapps.us. Upon deletion:
You may request an export of your data by contacting support@aspenapps.us.
The App is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it promptly.
If you are accessing the App from outside the United States:
If you are located in the European Economic Area, you have additional rights including:
To exercise these rights, contact support@aspenapps.us.
California residents have additional rights under the California Consumer Privacy Act:
We retain your data for as long as your account is active or as needed to provide services. After account deletion:
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Your continued use after changes constitutes acceptance of the updated Privacy Policy.
Nana's Care Team is designed for family caregivers and is not a healthcare provider. We are not a "covered entity" under HIPAA. However, we are committed to protecting the health information you enter.
You are responsible for:
Because we handle health information but are not a HIPAA covered entity, we are subject to the FTC Health Breach Notification Rule. If we discover that health information you entered has been acquired by an unauthorised person, we will:
Our notice to you will describe, in plain language, what happened and when, what specific information was involved, what we have done in response, what you can do to protect yourself, and how to reach a person about it.
We will not delay notification in order to investigate further than necessary to confirm the breach and identify who was affected.
If you live in Washington, Nevada, Connecticut, or another state with a consumer health data law, you have additional rights over the health information in this App — including the right to withdraw consent and to obtain a list of everyone it has been shared with.
Those rights, and the specific commitments we make about consumer health data, are set out in a separate policy as those laws require:
➡️ Consumer Health Data Privacy Policy
We do not sell consumer health data, in the broad statutory sense of exchanging it for money or other valuable consideration.
For questions about this Privacy Policy or our data practices:
Email: support@aspenapps.us
Location: Colorado, United States
By using Nana's Care Team, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.